Privacy Policy – Worthy Wellness

REACHWORTHY PR ADVERTISING AGENCY PRIVATE LIMITED

At REACHWORTHY PR ADVERTISING AGENCY PRIVATE LIMITED, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, submit an inquiry, purchase a package, or use our PR, advertising, media, and digital marketing services.

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Contact number
Residential or business address
Business and professional details
Billing and payment-related information
Order or transaction details
Information submitted during registration, consultation, inquiry, or purchase
Content, photographs, documents, or other materials submitted for service delivery

We may also automatically collect certain non-personal or technical information, including:

Browser type
Device information
IP address
Operating system
Website usage and activity data
Referring website or source
Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information collected from you to:

Provide and manage our PR, advertising, media, and digital marketing services
Process purchases, payments, and transactions
Communicate with customers regarding inquiries, orders, campaigns, and services
Create and deliver media, promotional, advertising, or PR campaigns
Provide customer support and resolve complaints
Verify customer identity and transaction details
Improve our website, services, marketing, and customer experience
Maintain internal records and comply with legal or regulatory requirements
Prevent fraud, misuse, or unauthorized activities

Your personal information may also be used to send service updates, promotional content, newsletters, offers, or marketing communications. You may opt out of promotional communications at any time by contacting us.

3. Information Sharing and Disclosure

We may share your information with trusted third parties that assist us in delivering our services, including:

Payment gateways and payment processors
Media publications and media partners
Advertising and marketing platforms
Technology and website service providers
Email, messaging, and communication platforms
Courier or delivery partners, where applicable
Professional advisers, consultants, or service providers

These parties are expected to use your information only for the purpose of providing the required services and to maintain appropriate confidentiality and security standards.

We may also disclose your information:

When required by law, regulation, court order, or legal process
To comply with requests from government or regulatory authorities
To protect our legal rights, property, customers, employees, or business operations
To detect, prevent, or investigate fraud, misuse, or security concerns
In connection with a merger, restructuring, acquisition, transfer, or sale of business assets

4. Media and Publicity Services

Where a customer purchases PR, media publication, advertising, promotional, award, recognition, interview, podcast, magazine, news article, social media, or related services, certain information provided by the customer may be published or shared publicly as part of the requested service.

Such information may include:

Name
Photograph
Professional designation
Business or organisation name
Biography or profile
Achievements and professional information
Interview responses
Social media handles
Other information approved or submitted by the customer

By submitting such information for these services, the customer authorises us to share, publish, edit, format, or distribute it as reasonably required to deliver the purchased service.

5. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

We may not directly store complete debit card, credit card, UPI PIN, banking password, or other sensitive payment authentication information. Payment transactions are also governed by the privacy policies and terms of the respective payment processor.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Understand website traffic and usage
Improve website performance
Personalise content and advertisements
Measure the effectiveness of marketing campaigns

You may disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

7. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information from:

Unauthorized access
Misuse
Loss
Alteration
Disclosure
Destruction

However, no method of transmission or storage over the Internet is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee the absolute security of your information.

8. Data Retention

We may retain your personal information for as long as reasonably necessary to:

Provide the requested services
Maintain business and transaction records
Resolve disputes or customer complaints
Meet legal, tax, accounting, or regulatory obligations
Protect our legal and contractual rights

Information that is no longer required may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements.

9. Your Rights and Choices

Subject to applicable laws, you may contact us to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your information, where legally permitted
Withdraw consent for certain uses of your information
Opt out of promotional or marketing communications
Raise a concern regarding the handling of your personal information

Certain information may need to be retained where required by law, contractual obligations, dispute resolution, or legitimate business purposes.

10. External Links

Our website or communications may contain links to third-party websites, media platforms, social media pages, or external services.

REACHWORTHY PR ADVERTISING AGENCY PRIVATE LIMITED is not responsible for the privacy practices, security, content, or policies of such third-party websites or platforms. Users are advised to review the privacy policies of external websites before providing personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 without the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us without proper authorisation, please contact us so that appropriate action may be taken.

12. Changes to This Privacy Policy

We reserve the right to update, amend, modify, or revise this Privacy Policy at any time.

Any changes will be published on this page and will become effective from the date of publication. Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.

13. Contact Us

For any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: